Remote Support

Welcome to IRIS’ Remote Support page. Please follow the instructions for your operating system presented below. Thanks!

Windows Users

 

  1. Contact IRIS’ support staff at 1-855-256-2794
  2. Download Support Program
  3. Save file to an accessible location like your desktop.
  4. Locate and execute TeamViewerQS_en.exe.
    *** Users may need to bypass a security warning. Click ‘run’ to proceed.
  5. Be ready to give IRIS’ support staff your ID and password.

 OSX Users

 

  1. Contact IRIS’ support staff at 1-855-256-2794
  2. Download Support Program
  3. Save file to an accessible location like your desktop.
  4. Locate and open TeamViewerQS.zip.
  5. Drag “TeamViewer” icon to desktop.
  6. Double-click TeamViewer Icon from desktop. *** Users may need to bypass a security warning. Click ‘open’ to proceed.
  7. Be ready to give IRIS’ support staff your ID and password.

Contact Us

913.749.4100

info@irisnow.com

8912 Niemen Rd
Overland Park, KS 66214

13 + 10 =

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Let's talk about how IRIS can help you integrate, simplify and scale your marketing strategies.