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Channel Management

A Real Example of Channel Management Done Right

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IRIS
December 23, 2025

Introduction

If your brand sells through channel partners—like dealers, franchisees or reps—you know strategy is only half the challenge. Execution is where most programs fall apart.

This blog provides a real example of channel management using GearBox® by IRIS Strategic Marketing Support (IRIS), showing how brands like Ply Gem support field teams with marketing they can actually use—without losing control of branding, messaging or compliance.

What Is Channel Management?

Channel management refers to how a brand supports, equips and enables its partners to promote and sell products—while maintaining control and consistency.

That includes:

  • Delivering branded materials

  • Supporting local customization

  • Routing fulfillment

  • Controlling versioning

  • Tracking usage across the network

Without systems in place, these functions get scattered—leading to low adoption, compliance issues or inconsistent brand experiences.

Example of Channel Management: Ply Gem’s Dealer Network

Ply Gem sells building products through an extended network of dealers, showrooms and installers. The brand needed a way to:

  • Deliver the right marketing kits by dealer type

  • Maintain brand integrity across hundreds of locations

  • Enable local customization for pricing or contacts

  • Route signage and print materials directly

  • Track usage by partner and campaign

GearBox® by IRIS made that possible.

Read the Full Ply Gem Case Study

How Ply Gem Uses GearBox® for Channel Execution

1. Filtered Campaign Kits by Partner Type
Dealers access only the assets relevant to their tier, product line or market. No confusion, no bloat.

2. Templates With Safe Local Edits
Partners can update business details, while brand-critical elements—like logos and disclaimers—stay locked.

3. Print and Fulfillment Routing
Materials go straight to vendors or locations—no need for partners to coordinate manually.

4. Version Control and Tracking
Marketing knows what was used, when it was launched and which partners are participating.

This is what structured channel management looks like. No more ad hoc emails. No more brand inconsistency. Just repeatable, scalable execution.

GearBox® by IRIS: Built for Channel Management

Whether your partners are selling decking, insurance or gym memberships, they need support that works in the real world—not just slide decks and folders.

GearBox® by IRIS provides:

  • Role-based access by region or partner tier

  • Locked templates with editable fields

  • Integrated fulfillment and vendor routing

  • Real-time campaign usage tracking

  • Simplified access and navigation for field teams

It’s everything you need to move from “we sent them assets” to “they launched the campaign.”

Conclusion

A solid example of channel management goes beyond incentives and communication. It’s about execution—making sure every partner has what they need, when they need it, in a format that’s safe, compliant and on brand.

That’s what Ply Gem achieved with GearBox® by IRIS.

Talk to IRIS to see how you can make your channel marketing program easier to use, safer to manage and faster to scale.

FAQ

What is an example of channel management in marketing?

Supporting a network of dealers or franchisees with branded, localized marketing materials that are easy to launch and track

How does GearBox® help with channel management?

By delivering region- or role-specific content, locking templates, routing fulfillment and tracking execution.

Why do channel programs struggle without systems like GearBox®?

Because content gets lost, partners don’t know what’s current, and execution breaks down in email chains and manual requests.

What industries benefit from channel marketing systems?

Home improvement, QSR, fitness, real estate, telecom, insurance—any brand that sells through third-party locations or reps.

LEARN MORE
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